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csauth service hangs alot

wilson_1234_2
Level 3
Level 3

Whenever I make changes to the ACS server and need to restart the service, it seems to get hung in the "stopping" mode alot.

I have to reboot the server alot to restart all of the services again.

Is this a common thing?

7 Replies 7

Joe Clarke
Cisco Employee
Cisco Employee

Exactly what version of ACS is this?

j,

ver 3.3

Exactly what patch version of 3.3? There were a few bugs in 3.3 that may account for this.

Release 3.3(1) Build 16

Based on some other service requests I saw, you may be hitting CSCsb99213. You might try updating to 3.3.4 plus the latest 3.3.4 patch (12.2) to see if it helps this problem.

Thanks j,

Is there an upgrade procedure for that?

The patches on top of 3.3.4 can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/acs-win-3des , but they require 3.3.4 already be installed. I'm not sure where the 3.3.4 update can be obtained from. You might try the Product Upgrade Tool at http://www.cisco.com/upgrade/ .

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