a.cruea1980 Fri, 06/08/2007 - 20:03

Make sure that the correct template is applied to the user's mail box. DUCs looks in the "Voice Inbox" on a Lotus mail file to see if there are messages there. If a file doesn't get tossed in there, the DUCs client won't play it as a voice message.


Make sure this mail box isn't throwing any errors to your event log either such as "not monitored" or "not synchronized".

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