lost Private password phrase for CallManager

Unanswered Question
May 28th, 2007

Is there a way to find out the password phrase for Callmanager 4.1 3?



I have this problem too.
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mchandak Mon, 05/28/2007 - 22:25

You cannot find the Private Phrase, but can reset it by using Admin Utility (C:\Program Files\Cisco\bin\AdminUtility.exe) This file is can only be run on the Publisher and it would reset the Password Phrase along with the password of all the service accounts and restart these services. Therefore this tool should only be used during Off-Production Hours. Check http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080557ba5.shtml for information about how to use AdminUtility.

david-lima Mon, 03/16/2009 - 15:54

Hi, sorry by this, is your installation in a co-resident server?

Can you ping to the CCM hostname?

Best regards


gary.mattson Tue, 03/17/2009 - 11:39

Add the CCM hostname to the lmhosts file on the CRA server. You can find it in C:\Windows\System32\Drivers\Etc\Hosts

Be sure to remove the .sam extension from the file once you populate it.


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