Adding Devices in CiscoWorks

Unanswered Question
May 29th, 2007

I am attempting to add a device to Common Services but I receive an error message that there is a duplicate entry. I have looked in Common Services and RME and I cannot find the device by name or IP address to remove it / re-add it.

My original goal was to filter a syslog report by that device's name or IP address... but Ciscoworks is not reporting information on the device.

I have tested using the "Management Station to Device" tool and SNMP get and telnet work OK from the Ciscoworks software.

Any ideas on either why it is not reporting OR how to find the "hidden" entry?

I have this problem too.
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Joe Clarke Tue, 05/29/2007 - 07:49

Is CiscoWorks integrated with ACS? If so, does the device show up under Common Services > Device and Credentials > Reports > Devices not in ACS report?

sometechguy Tue, 05/29/2007 - 08:15

Thank you both for the feedback.

As it turns out, it is not configured in ACS and is in the mentioned report.

I will add the device to ACS.

Thanks again.


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