cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
435
Views
0
Helpful
5
Replies

Call restriction on CME

olakayode
Level 1
Level 1

Hi,

I want to implement call restriction using after hours and login timeout on CME4.0. This will enable users enter a PIN after hours before a call can complete. I've implemented it and it seems not to be working. What is it that I'm doing wrong.

I'll definately rate a working post.

Regards,

Kayode

5 Replies 5

paolo bevilacqua
Hall of Fame
Hall of Fame

Please describe symptoms of "not working" and post your configuration here.

"not working" means i still get same behaviour after I setup after hours and login timeout. Users can still make calls without CME requesting for a PIN for them to make outbound calls.

Hi,

the thing is that enabling login requires more than one command, this is why I was requesting you post the config here, to see what is missing.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Kayode,

Maybe you are hitting this restriction;

Blocking patterns that are created with the 7-24 keyword in the after-hours block pattern command are in effect 7 days a week, 24 hours a day, and they cannot be overridden by using a PIN.

From this excellent doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad857.html#wp2184780

Hope this helps!

Rob

EDIT: Paolo, you are far too fast for my sub-standard typing skills :)

Thanks Rob but this is not what I really wanted eventhough I've gone through this before now.

I'll work on the Block Pattern.

Regards,

Kayode