Im after a reality check really, im currently working in customer services for a company and they have got some openings in the infrastructure department and im going to apply.
I have no previous experience of networking except setting up a home network and being involved in a couple of small projects with this team and to be honest no real IT qualifications to speak of, although they will provide support for these. The problem is mainly my lack of experience and knowledge, is there anyone else out there who has made this jump and if so how'd it go? im looking to get CCNA as soon as possible but have a feeling its best to go for something else first...i know its a big ask but i have lots of support and providing i get the job, the hands on too!
any thoughts, experiences or suggestions would be greatly appreciated!