3550 switch, which image to upgrade to?

Unanswered Question
May 30th, 2007

Hi,

I have a Cisco switch 3550 24 ports EMI using a 12.1 (8) Ea 1c image

I have downloaded the IOS c3550-ipservicesk9-mz.122-25.SEE3.bin. I have deleted the current bin file to make room for the new image and typed the command boot system flash:...

Since the switch won't boot:

Loading "c3550-ipservicesk9-mz.122-25.SEE3.bin"...c3550-ipservicesk9-mz.122-25.S

EE3.bin: permission denied

Error loading "c3550-ipservicesk9-mz.122-25.SEE3.bin"

Interrupt within 5 seconds to abort boot process.

Boot process failed...

The system is unable to boot automatically. The BOOT

environment variable needs to be set to a bootable

image.

Can you explain me what is wrong with that image?

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smothuku Thu, 05/31/2007 - 00:50

Hi ,

Can you paste " show flash " output.

Check out below procedure :

Getting error loading flash Error Messages

The error loading "flash..." message indicates that there was a problem loading the current image in Flash. The image might be corrupt, an incorrect image, or the image in Flash might be missing. If the system is unable to load a software image in Flash, the system loads the boot helper and brings up a switch: prompt.

This is an example of output from a failed bootup:

C2900XL Boot Loader (C2900-HBOOT-M) Version 11.2(0.28)SA4, BETA TEST SOFTWARE

Compiled Fri 06-Nov-98 00:15 by paulines

starting...

Base ethernet MAC Address: 00:50:80:39:f8:80

Xmodem file system is available.

Initializing Flash...

flashfs[0]: 175 files, 4 directories

flashfs[0]: 0 orphaned files, 0 orphaned directories

flashfs[0]: Total bytes: 3612672

flashfs[0]: Bytes used: 3113472

flashfs[0]: Bytes available: 499200

flashfs[0]: flashfs fsck took 85 seconds.

Done Initializing Flash.

Boot Sector Filesystem (Bs:) installed, fsid: 3

Parameter Block Filesystem (pb:) installed, fsid: 4

Loading "flash:c2900XL-h2s-mz-120.5-XP.bin"...flash:c2900XL-h2s-mz-120.5-

XP.bin:

no such file or directory

Error loading "flash:c2900XL-h2s-mz-120.5-XP.bin"

Interrupt within 5 seconds to abort boot process.

Boot process failed...

Solution:

Issue the dir flash: command in order to verify if there is any bootable image on the Flash.

The file with .bin extension is the bootable image on the Flash.

For Example:

switch: dir flash:

Directory of flash:/

2 -rwx 1644045 c3500XL-c3h2s-mz-120.5-XU.bin

(This is the bootable image in the flash)

111 -rwx 106 info.ver

4 drwx 6848 html

1 114 -rwx 2504 env_vars

6 -rwx 106 info

117 -rwx 5225 config.text

927232 bytes available (2685440 bytes used)If you see a bootable image on the Flash, then go to step 2. If you do not see any bootable image in the Flash, then proceed to Xmodem Upgrade section in order to download the Cisco IOS image file with the use of the Xmodem download procedure.

Issue the set BOOT flash: name of Cisco IOS file command in order to set the boot variable to the file name displayed in step 1.

Note: BOOT must be capitalized and make sure to include flash: before the file name.

For Example:

switch: set BOOT flash:c3500XL-c3h2s-mz-120.5-XU.bin

switch:

Type the boot command in order to boot the switch:

For Example:

switch:boot

Loading "flash:c3500XL-c3h2s-mz-120.5-XU.bin"...################################

################################################################################

###########################################

File "flash:c3500XL-c3h2s-mz-120.5-XU.bin" uncompressed and installed,

entry point: 0x3000

executing...Note: If the switch boots up properly, then see the Setting BOOT Parameters section of Managing Software Images and Working with Configuration Files on Catalyst Switches in order to verify and set the BOOT parameters, if needed, and proceed to step 4. If the switch fails to boot properly, then proceed to Xmodem Upgrade section in order to download the Cisco IOS image file with the use of the Xmodem download procedure.

After you set the BOOT Parameters,type the reload command at the privileged EXEC mode in order reload the switch.

The switch should bootup automatically, with the correct image.

http://www.cisco.com/en/US/products/hw/switches/ps607/products_tech_note09186a00800946e5.shtml#errorload

Thanks,

Satish

glen.grant Thu, 05/31/2007 - 04:33

Make sure your boot statement matches "exactly" the name of the file in flash including any captitol letters . If its not exact it won't boot. Sounds like a syntax problem in your boot statement . Take out your current boot statement . Do a dir flash: then copy and paste that imagename into your boot statement, "boot system flash:c3550-ipservicesk9-mz.122-25.SEE3.bin . It looks like you put your boot statement in the wrong format, it looks like you were trying to point it into a directory instead of the .bin file. The image will get put into a directory if you use a .tar file to upgrade the switch if you just used the bin file use the above boot statement and write mem the switch.

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