3750 TCP retransmit problem

Unanswered Question
May 31st, 2007

I have a problem with TCP retransmits between a server on a 4507 and clients on 3750 24 port POE.

Previously I had the following setup

Server (fibre gig connected) ->1000-> 4507 (6 port gig card) ->100-> WS-C3550-24 ->100->7204 (NPE200)->100->WS-C2924C-XL->100->PC

This ran fine, the users are uploading big Excel SS's from the server and they could open a SS in 2 mins. Sniffers on the network showed no TCP retransmits

I now have

Server (fibre gig connected) ->1000-> 4507 (6 port gig card) ->1000-> WS-C3750-24P ->100->PC

The users now take 20 mins to open the same SS and the sniffer shows 10 -30 TCP retransmits / second

When I put a sniffer on each end of the fibre between the 4500 and 3700 (mirrored to 100Mb copper ports), it indicates that I am losing packets over the link

I have check for duplex issues and there are none

I cannot see any errored packets or queue drops

I have routed the traffic over different interfaces and fibres and get the same issues

If I connect the PC to a 100mb port on the same 4500 as the server it works fine

I have this problem too.
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Richard Burts Thu, 05/31/2007 - 03:02

Chris

If the PC connected to a 100 mb port on the 4500 works fine, then it sure sounds like the issue is on the link between the 4500 and the 3750 or is in the 3750. I know that you state that you have checked for duplex issues and did not find any. But the symptoms sure do sound like a duplex mismatch - or maybe congestion in 3750. Could you post the output of show interface for the link on the 4500 and the 3750?

HTH

Rick

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