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"Your call is being recorded" announcement

micandre
Level 1
Level 1

Hello,

I've a customer that needs the above announcement before sending the call to the DDI numbers. The extensions are being recorded by Witness Systems.

They only have CallManager and Unity.

I was looking at doing this in Unity by sending call to a call handler based on it's DDI in the Unity routing table. This would be forwarded on to a Call Handler specific to the DDI with the announcement then another Call Handler to transfer to the actual extension.

Problem.

1. What's the maximum amount of entries in the forwarding routing table?

2. If the subscriber already exists with the same DDI number the call is sent to the subscribers call handler instead.

Any help would be very much appreciated.

Regards,

Michael

2 Replies 2

ivillegas
Level 6
Level 6

The maximum "steps" that the call routing table can support is 100.

Thanks for that. That's useful to know. I'm currently at 50 DDI's.

Regards.