05-31-2007 03:40 AM - edited 03-14-2019 09:48 PM
Hello
I am using Cisco Unified CallManager 4.2 with 7912, 7960 and 7970 phones. The 7912 and 7960 phones have the correct time on display but the 7970 are 3 houres behind. The Call Manager gets the correct date and time from the server on which is running. What could be the problem and how can I solve it?
05-31-2007 04:14 AM
Check the Date/Time group in the device pool which the 7970s are using.
Brandon
05-31-2007 04:21 AM
All the phones are in the same Date/Time group. The 7912 and 7960 display the correct time. Only the 7970's don't display the correct time.
05-31-2007 04:44 AM
What phone load and timezone are you using?
Brandon
05-31-2007 04:52 AM
Phone load: SCCP 70.8-2-1S
Date/Time Group: gmt+2
Windows Timezone: gmt+2
05-31-2007 05:55 AM
You could try using an NTP server.
Check the preferences on the ip phones.
Look at the traces...
Regs,
Javi
06-01-2007 04:58 AM
I don't want an NTP server. The time I get from CCM server is fine.
The phones uses the preferences set by call manager.
Is my load version the latest version?
06-01-2007 05:01 AM
No, the latest is 8.2(2)sr3.
Brandon
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