Cisco Unified CallManager 4.2 time problem

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May 31st, 2007
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I am using Cisco Unified CallManager 4.2 with 7912, 7960 and 7970 phones. The 7912 and 7960 phones have the correct time on display but the 7970 are 3 houres behind. The Call Manager gets the correct date and time from the server on which is running. What could be the problem and how can I solve it?

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Brandon Buffin Thu, 05/31/2007 - 04:14
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Check the Date/Time group in the device pool which the 7970s are using.


marian.chitu Thu, 05/31/2007 - 04:21
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All the phones are in the same Date/Time group. The 7912 and 7960 display the correct time. Only the 7970's don't display the correct time.

Brandon Buffin Thu, 05/31/2007 - 04:44
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What phone load and timezone are you using?


marian.chitu Thu, 05/31/2007 - 04:52
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Phone load: SCCP 70.8-2-1S

Date/Time Group: gmt+2

Windows Timezone: gmt+2

jgromero1 Thu, 05/31/2007 - 05:55
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You could try using an NTP server.

Check the preferences on the ip phones.

Look at the traces...



marian.chitu Fri, 06/01/2007 - 04:58
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I don't want an NTP server. The time I get from CCM server is fine.

The phones uses the preferences set by call manager.

Is my load version the latest version?


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