Registration status in CCM 3.3(5)

aboelhouwers · ‎05-31-2007

I have the following problem in a 3 CCM 3.3(5) cluster consisting of 1 publisher/subscriber and 2 subscribers, using 2 different callmanager groups.

Most telephones are registered in Callmanager but if telephones are added to the second callmanager group, they work but have a not registered status in the CCM Administration.

Someboy of you is familiar with this problem and even better is there a solution.

See also the attachment.

TIA

Regards

Aad

Rob Huffman · ‎05-31-2007

Hi Aad,

Look for the differences in the 2 CCM Groups. Are all 3 servers (1 Pub and 2 Subs) in both groups? Is there a problem with the DB sync between the first CCM in the non-working group and the Pub?

Let us know.

Rob

aboelhouwers · ‎06-01-2007

Hi Rob,

Yes in both groups same servers, only the order different. The problem is only related to one specific server. For your information

Grp 1: server 1, server 2, server 3

Grp 2: server 2, server 3, server 1

Grp 3: server 3, server 2, server 1 (problem)

Grp 4: server 3, server 1, server 2 (problem)

the problem is again the registration status, the telephones themselves work fine. In the network config screen on the telephone itself or via the web interface it says: server 3 active, server 2 standby, server1 or server 3 active, server 1 standby, server 2 (depends on grp 3 or 4 chosen).

By the way how do I check the DB sync?

Rgrds

Aad