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Configuring a Port in CiscoView is no more possible

1amoser
Level 1
Level 1

‎05-31-2007 08:27 AM

Hi there!

After upgrading to LMS 2.6, I'm no longer able to configure a LAN port on a switch with CiscoView. All I get is an Error Message "Error on page", the changes are not acdcepted. I already tried with different IE Versions as well as different JRE versions.

Thanks for any advise!

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6 Replies 6

Joe Clarke
Cisco Employee
Cisco Employee

‎05-31-2007 08:29 AM

What device and device package version are you using? Please try the same procedure with Mozilla instead of IE. Hopefully you will be able to reproduce the problem with Mozilla. In that case, putting "javascript:" in the URL field will bring up the JavaScript console, and provide more debugging information about this.

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1amoser
Level 1
Level 1
In response to Joe Clarke

‎05-31-2007 08:59 PM

Actually I'm using CiscoView 6.1.5. Please find the java console output in the attachement. Thanks for any other ideas...

Preview file
54 KB
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Joe Clarke
Cisco Employee
Cisco Employee
In response to 1amoser

‎05-31-2007 09:33 PM

What is the configuration for the port you are trying to configure? I have a feeling the port description is breaking CiscoView.

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1amoser
Level 1
Level 1
In response to Joe Clarke

‎06-06-2007 03:19 AM

Hi

The port description is blank and the same problem occurs with any action, taken on a interface e.g. changing duplex mode oder status.

Regards

Andy

0 Helpful

Joe Clarke
Cisco Employee
Cisco Employee
In response to 1amoser

‎06-06-2007 04:17 AM

Please provide a screenshot of the port config dialog as well as of the About dialog when viewing the device in question.

0 Helpful

1amoser
Level 1
Level 1
In response to Joe Clarke

‎06-06-2007 05:00 AM

Here you go, hopefully this is exactly what you need.

regards

Andy

Preview file
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