Adding Users.

Unanswered Question
May 31st, 2007
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Hi, I hope somabody can help me with the next case.

I have a CCM version 4.2(3), but the license is just for 100 users, but I bought the same version, but for 300 users... I tried to install it, but it doesn't let me 'cos the "This version of Cisco CallManager is currently installed" error message appears.


How can I install the same version, but now for 300 users?


Hope somebodie can help me with that.

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gogasca Thu, 05/31/2007 - 11:11
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Actually in CCM 4.X licensing is just a paper question. If 4.2(3) is already installed.

you should be good as long as you meet licensing requirements

robertho_ramire... Thu, 05/31/2007 - 12:55
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So, you mean that if I want to change to 300 users, do I have to reinstall all again?

robertho_ramire... Thu, 05/31/2007 - 13:02
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an other similar question...

Is it possible to make a downgrade?? to change ccm version 4.2 to 4.1, for example, without any unistall? I mean, directly.

robertho_ramire... Thu, 05/31/2007 - 13:37
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ok this is my goal, I bought a CM4.2-k9-7815-I2SE, this is the software for 100 users, then I want to migrate to 300 users so I bought CM4.2-K9-MIG1, to migrate to 300 users. But, when I tried to install the new software, I couldn't becose The message about That I have already install that versions apears.


What can I do? or why doesn't let me migrate?

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