having a slight issue which is temporarily fixed by restarting the server. the issue however, comes back after about two weeks and then we restart again.
CCM 5.0(4). the problem occurs only when the phone goes to the hunt group. if i try to pickup the call when it hits the hunt, it gives me an error of no call available for pickup.
Initially, under hunt pilot, i was not seeing a listing for pickup group, however that was resolved by entering the cisco support code. it worked fine after that but the issue still pops up once in a while.
any ideas? we are going to upgrade to 5.1 soon and am hoping that this also fixes that issue.
any help would be greatly appreciated