i'm trying to get the B-ACD configure for lab testing and I'm following the below doc as guide.
However, the data sheet for CME 4.1 list as one of the System features the following:
? Display of number of calls in queue on IP phone
? Agent log in and log out of B-ACD hunt group.
I haven't been able to find a doc that actually shows a graphical depict of the queue showing calls in queue on the IP phone display lets say a 7941G.
Have you seen this working and actually showing how many calls are in queue?