Cannot Upgrade from Cisco CallManager 3.3 to 4.0

Unanswered Question
Jun 4th, 2007


I've a Cisco 7800 series with CallManager 3.3 and I wanna upgrade it to CM 4.0.

But it give error when upgrading.

I cannot uninstall the CM3.3, or install the CM4.0 or upgrade the CM3.3 to CM4.0 too.

For the uninstall of the CM3.3, the button "change/remove" is disabled".

And for the upgrade, it display these errors:

1 - ReConnectRegistryA: Error: 53: The network path was not found

2 - Failure occured trying to get DBNAME value from registry. Aborting Cisco Call Manager installation.

The SQL Server is started.

The network connection is OK.

Cany you help me.


I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
espereir Tue, 06/05/2007 - 19:01

What is the exact CCM 3.3 version? Is it 3.3(5)?



This Discussion