CCM4.2 record conversation

Answered Question
Jun 5th, 2007
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Hi,


I am using CCM4.2. How can I record the conversations for a phone in the network?


Correct Answer by lpezj about 10 years 3 weeks ago

Hi,


You must use a Recorder for a third party company.


Take a look to this two solutions:


Nice: www.nice.com

Witness (now is Verint): www.verint.com


There are conversations in this forum related to the recorders. You can find other venddors.


Hope this helps,


Juan Luis

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Correct Answer
lpezj Tue, 06/05/2007 - 04:59
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  • Gold, 750 points or more

Hi,


You must use a Recorder for a third party company.


Take a look to this two solutions:


Nice: www.nice.com

Witness (now is Verint): www.verint.com


There are conversations in this forum related to the recorders. You can find other venddors.


Hope this helps,


Juan Luis

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