IPCCX 4.0(4) Queued calls with CAD

Unanswered Question
Jun 5th, 2007

Hello,

Is there any way to show additional information in CAD about queued calls other than just how many there are?

Thanks,

Glenn

I have this problem too.
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thomas.chen Tue, 06/12/2007 - 05:53

It would also display the time along with the queue.Selelct Select File->View->Agent State Logs to view this.

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