ACS SE 4.01 crashing when enabled remote logging

wmblake755 · ‎06-05-2007

We are running acs se 4.01 and whenever i turn on the remote logging to our agent, the ACS itself becomes unusable until I turn logging off again. Any ideas?

Premdeep Banga · ‎06-05-2007

Hi

If you mean, that as soon as you enable remote logging, authentication starts failing, then there are some issues with remote logging.

Also consider upgrading to latest ACS version, rather then being on 4.0(1)

CSCeg40355 : Authentication failures when remote logging fails

I am pretty sure its resolved in 4.1.1

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Be sure to use same remote agent version, as your ACS server software version.

Regards,

Prem

akemp · ‎06-07-2007

Correct, 4.1.1 build23 patch 4

Premdeep Banga · ‎06-07-2007

Hi,

Make sure that Remote Agent is also for 4.1.1.23 and patched with patch 4. If you are not sure about that un-install it and install 4.1.1.23 RA and patch it with Patch 4.

Make sure that Critical logging is set to Local CSV, from,

System Configuration > Logging > Critical Loggers Configuration

You can also try upgrading to version 4.1.3 that is available.

Regards,

Prem

darpotter · ‎06-07-2007

If you dont have any luck with remote logging try extraxi csvsync.

Csvsync can download CSVs on a scheduled bulk pull. Works with any number of ACSs, any version, any platform (Windows or SE)

Supports http & https, doesnt mandate a server OS and there's no agents etc.

http://www.extraxi.com/csvsync.htm