VMS 2.3 Installation

Answered Question
Jun 5th, 2007
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I am having some issues getting VMS 2.3 installed. I know it is a dated product, but I want to utilize some of the other features it provides. After installation, the web access/log in just doesn't work. It looks like the syslog and TFTP daemons are running, I just can not log into it (no screen).


New Install, I can mess with any setting,


Thanks,


Mike

Correct Answer by jreekers about 9 years 10 months ago

Hi Mike.


Please check to see if there's a casuser account created.


If not, you need to create an account casuser with administrator rights

and then run the reset casuser password script as follows:


C:\PROGRA~1\CSCOpx\setup\support\resetcasuser.exe


If you do have a casuser account set up already, please still go ahead and run the above resetcasuser.exe script.


Also, check the file in Progra~1\CSCOpx\bin\dmgtd.exe to make sure it is owned by casuser.


Please let me know how it goes.


HTH,

-Joe

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jreekers Tue, 06/05/2007 - 16:21
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  • Cisco Employee,

Hi Mike.


Is this a Windows or Solaris server?


How many NIC cards on this server?


Are the WebServer and Tomcat processes up?


Regards,

-Joe.

mherald Tue, 06/05/2007 - 17:15
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This is a Windows box.


When I try to get things started from the services page, I get a service could not be started and no log information is availible.


When I do a net start crmdmgtd, I get an error, I forget exact wording.


In the syslog, after I do the start crmdmgtd, I get a line that says:

Jun 5 19:47:02 host.here.com dmgt[2892]: 2507(W):Daemon manager anonymous user has not been set up: 00000569


I cant find that error anywhere ...


Mike

Correct Answer
jreekers Tue, 06/05/2007 - 17:54
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  • Cisco Employee,

Hi Mike.


Please check to see if there's a casuser account created.


If not, you need to create an account casuser with administrator rights

and then run the reset casuser password script as follows:


C:\PROGRA~1\CSCOpx\setup\support\resetcasuser.exe


If you do have a casuser account set up already, please still go ahead and run the above resetcasuser.exe script.


Also, check the file in Progra~1\CSCOpx\bin\dmgtd.exe to make sure it is owned by casuser.


Please let me know how it goes.


HTH,

-Joe

mherald Wed, 06/06/2007 - 08:00
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That did the trick.


The box had hung up previously. I got that running again and reset the casuser account and I can now run the command net start crmdmgtd.


Now to continue on, thanks a ton!


Mike

jreekers Wed, 06/06/2007 - 09:10
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  • Cisco Employee,

Great...happy to hear that.


If you run into any problems as you "continue on", please let me know. I'll be happy to help.


-Joe

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