Message forwarding in Unity - accidentally forwarding to all mailboxes?

Unanswered Question
Jun 5th, 2007

Yesterday we had a user who forwarded a message (supposedly) to one person, but everyone with a voice mailbox received it. Any ideas on how this happened? Is there an option for a global message forward in Unity that I'm not aware of?

I have this problem too.
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espereir Tue, 06/05/2007 - 17:44

Hello Rachael,

I believe that the problem was that when the user lookup for the destination, he have mistakenly selected one of the Unity Public Distribution Lists or Broadcast Messages Lists; by default, Unity creates an All Subscribers PDL and I think that he sent it to that group and that is why all the Subscribers got a copy of the forwarded message. You will find more details at these links:



rachaelmw Tue, 06/05/2007 - 18:22

Thank you for the reply and the links. I wasn't aware there was a default option, but it's the only thing that makes sense.


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