Unity voicemail receiving voicemail box almost full.

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Jun 5th, 2007
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I am receiving a message just on 1 user's voicemail that their mailbox is almost full and they must delete some messages. I ran through the attendant message and pressed 7 to delete all the messages but I am still receiving the error message that the mailbox is almost full. Any suggestions would be helpful.

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b.zimmerman Wed, 10/24/2007 - 16:37
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We are having a very similar issue. Did you ever resolve this issue? If so, can you please provide me the details of the resolution.


Thanks!

Rob Huffman Wed, 10/24/2007 - 21:06
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Hi Brent,


Unity uses the mailbox size limits set in Exchange.


Understanding How Exchange 2000 Storage Limits Work with Cisco Unity


http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper09186a00800faf0f.shtml


Here is where to download MSM (with good video and help)


http://www.ciscounitytools.com/App_MSM.htm


Here is an excellent post from Unity guru Jeff Lindborg;


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd86157/1#selected_message



Hope this helps!

Rob

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