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Unity voicemail receiving voicemail box almost full.

b_ferguson
Level 1
Level 1

I am receiving a message just on 1 user's voicemail that their mailbox is almost full and they must delete some messages. I ran through the attendant message and pressed 7 to delete all the messages but I am still receiving the error message that the mailbox is almost full. Any suggestions would be helpful.

3 Replies 3

b.zimmerman
Level 1
Level 1

We are having a very similar issue. Did you ever resolve this issue? If so, can you please provide me the details of the resolution.

Thanks!

Hi Brent,

Unity uses the mailbox size limits set in Exchange.

Understanding How Exchange 2000 Storage Limits Work with Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_white_paper09186a00800faf0f.shtml

Here is where to download MSM (with good video and help)

http://www.ciscounitytools.com/App_MSM.htm

Here is an excellent post from Unity guru Jeff Lindborg;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd86157/1#selected_message

Hope this helps!

Rob