ISDN utilization

Answered Question
Jun 5th, 2007
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Hi,


I'm new to Call Manager (4.1) CDR...Can anyone help me to get reports on our ISDN utilizations? by graph and text...


Someone advised to use RTMT and set the the threshold properties alert, and then I received email alerts but I need some reports.


thanks


Correct Answer by Zin.Karzazi about 10 years 1 month ago

On your CCM webadmin page:

Got to aplication->Cisco Callmanager Serviceability->Tools->Serviceability Report Archive (call activitie report).

Or use CDR (Gateway utilization).


HTH

Karzazi

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Correct Answer
Zin.Karzazi Wed, 06/06/2007 - 02:54
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  • Silver, 250 points or more

On your CCM webadmin page:

Got to aplication->Cisco Callmanager Serviceability->Tools->Serviceability Report Archive (call activitie report).

Or use CDR (Gateway utilization).


HTH

Karzazi

redrobish Wed, 06/06/2007 - 15:03
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thanks for replying...but;


when I used Serviceability Report Archive, I only got "alert reports".


when I used "Gateway utilization", the result is "gateways w/ zero ports" and no data...


do I need to configure something? what do I need to do?


thanks



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