I'm new to Call Manager (4.1) CDR...Can anyone help me to get reports on our ISDN utilizations? by graph and text...
Someone advised to use RTMT and set the the threshold properties alert, and then I received email alerts but I need some reports.
On your CCM webadmin page:
Got to aplication->Cisco Callmanager Serviceability->Tools->Serviceability Report Archive (call activitie report).
Or use CDR (Gateway utilization).