06-06-2007 01:36 AM - edited 03-14-2019 09:54 PM
I am running CM version 4.2
I have installed IP communicator. for some reason I can't dial any route points into my ipcc. I have set up 3 other IP communicators exactly the same and they work fine. I just get a busy tone when trying to dial the RP. any ideas?
06-06-2007 01:40 AM
Hi,
Have you checked the Decive Pool, Partitions and Calling Search Spaces associations in that new IP Communicator?
Hope this helps,
Juan Luis
06-06-2007 02:09 AM
yep checked all these things. Could it be anything on my laptop causing this as I now can't dial any route point on any of my clusters - this was working 2 days ok and nothing has changed
06-06-2007 02:43 AM
Here is what to do:
1- Check if the CTI-RP is registred (CCM webpage)
2- Check if the JTAPI user have control of all your devices you are trying to reach.
also is this IPCC express or Enterprise? which CCM version? are all CCM services up and running (CTI..etc)?? does the user have the CTI enabled on their profile?
06-06-2007 03:26 AM
yep checked all that. Seen this error in CM trace
06/06/2007 11:53:51.143 CCM|ConnectionManager - wait_AuDisconnectRequest:NO ENTRY FOUND
IN TABLE,CI(16777265,16777264),dcType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|
<:STANDALONECLUSTER><:10.X.X.X><:1><:10.12.0.170><:SEP0015C5060D45>
10-29-2007 11:21 AM
did you ever figure this out, i have a very simple problem.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide