cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
385
Views
0
Helpful
1
Replies

Missed Call CallBack

r_berana
Level 1
Level 1

We have deployed IP telephony, my problem is when an IP phone received a call and unanswered it will log to missed call when the user tries to redial the calling party and it is unreachable, we are pressing 9 to access outside line. But since the phone logs only the actual number of the calling party, it is impossible to call back without pressing 9 followed by the number, Is there any workaround so that there is no need to manually dial the calling party.

1 Accepted Solution

Accepted Solutions

Brandon Buffin
VIP Alumni
VIP Alumni

There are several ways to address this issue. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps. If so, please rate the post.

Brandon

View solution in original post

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

There are several ways to address this issue. Take a look at the following link.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

Hope this helps. If so, please rate the post.

Brandon