Does anyone know if there is a cisco phone product with a mute button on the handset. Or does anyone know of a company that make a cisco shaped handset with a mute button.
Basically the user wants to be able to have the phone handset in his hand and click on/off on the actual handset to mute/unmute the call.
He doesn't want to click the mute button on the phone itself!!
Have a look at this Walker/Plantronics product made especially for Cisco 7900 series phones;
CISCO WS-2620-24 Handset Push-To-Talk for 7900 Series IP Phones
The CISCO WS2620 Push-to-Talk (PTT) handset from Walker addresses the need for security in environments where background conversations must not be over heard on the telephone. Using Cisco IP Network and this PTT handset any conversation can be conducted without the worries of eavesdropping.
PTT solutions are also recommended for environments with loud intermittent background noise.
Cisco IP Phone replacement handset. The WS-2620 handset is equipped with a single pole, single throw switch. The WS2620 Push-to-Talk handsets complete the total package for secure conversations.
From this doc;
Hope this helps!