Call Manager Administration Certification??

Unanswered Question
Jun 7th, 2007

Hi, does anyone know if there is any certifivcation for the administration side of things on the call manager?

I have this problem too.
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srue Thu, 06/07/2007 - 05:26

Cisco IP Communications Express Specialist focuses on the 'express' versions of Call manager and Unity, which are vastly different than the full versions of each. Your best bet is the CCVP.

planetmaker Thu, 06/07/2007 - 05:34

Thanks to both of you, we are running CM 4.2

and will be rolling out Unity and have an express edition of IPCC.

Can you recomend and books covering these topics?

I am down to undertake CCVP but that will take a long time to achieve and just wanted some kind of cisco certification as soon as possible - on anythiong really - whats the quickest easiest thing to get certified in?

At the moment I work on our network as a techie and am really good at Call Manager Administration.

srue Thu, 06/07/2007 - 06:14

get your CCNA, it's a pre-req to the CCVP anyway.

Zin.Karzazi Fri, 06/08/2007 - 02:26

You just want to get a cert or you want courses/books to learn how to administer CCM/Unity/IPCCX?

for the latter i recommend setting up a lab environment using VMware (PC with 1,5GB RAM would work fine) to have CCM, Unity and IPCCX on one box.

Books: Config of Callmanager and Unity: a step by step Guide. also the Callmanager Fundamental book.

the lab environment would make it very easier to get the Cert (wether CCVP or Cvoice).

HTH

Karzazi

planetmaker Sun, 06/10/2007 - 22:54

Yes I'm looking to get certified at some point. The books look good so I'll have a look at them.

Thanks

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