06-07-2007 02:21 AM - edited 03-14-2019 09:56 PM
Hi,
I have a CME system on 12.3(8)YI2.
We have noticed that when selecting search on the local directory we just get block characters and not letters. This happens on the majority of phones but not all, a couple are OK. All are on the same firmware release of 3.3.214.
Also something else odd is that the Model Information and Serial number fields on the phone information say 'Invalid Information' for all phones.
Does anyone know how to resolve this issue?
Thanks,
Chris
Solved! Go to Solution.
06-07-2007 03:02 AM
Hi,
Can you upgrade firmware on the phones ? I would recommend 7.2(4) because of a problem with directories in the latest release.
Hope this helps,pleaserate post if it does!
06-07-2007 03:02 AM
Hi,
Can you upgrade firmware on the phones ? I would recommend 7.2(4) because of a problem with directories in the latest release.
Hope this helps,pleaserate post if it does!
06-07-2007 11:22 PM
Upgrading to phone firmware resolved the issue.
Thanks,
Chris
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide