Problem using USB Handset With CIPC Software

Unanswered Question
Jun 7th, 2007

Hi, I'm trying to use a Clarisys CLAi750 with Cisco IP Communicator. The audio side works perfectly but the keys on the phone itself are double pressing only in CIPC. e.g, if I dial 12345, I get 1122334455. This also includes the Up, Down , Left Right moving in steps of two. When i give the clarisys a wordpad page as its active window, the keys never double-press. It seems to only happen in CIPC!?! The clarisys only emulates the numpad keys so i didn't thinbk this would happen. Any help would be appreciated.


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dmcavinue Fri, 06/08/2007 - 02:09

Yea, I have the latest CIPC software running. I've also noticed that if you switch off the handset, and switch it on again, it fixes the problem for a while. Even though it only happens in CIPC. I've tried it on two different PC's now and its happened in both cases.

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