Speed dial with CCME

michaelzhq · ‎06-07-2007

Is there any way that users can edit "abbreviation dial" entries or "personal speed dial" entries on the phone by themselves?

CCME 4.0/4.1

IP Phone: 7910, 7940, 7941, 7960, 7970

Thanks

Rob Huffman · ‎06-07-2007

Hi Michael,

Changing Existing Speed-Dial Button Information from an IP Phone

Once an administrator has created one or more unlocked speed-dial definitions that appear on buttons on an IP phone,local speed-dial entries on IP phone buttons can be defined without telephone numbers so that phone users can enter whatever numbers they want from the phone. Local speed-dial definitions can also be created with locked numbers that cannot be changed from the phone. Systemwide speed-dial definitions cannot be changed from the phone. A phone user can reprogram the buttons by using the following steps.

SUMMARY STEPS

1. Select an available phone line.

2. Press the pound key (#).

3. Press the speed-dial button that you want to program.

4. Enter the full telephone number to be dialed when the button is pressed.

5. Press the speed-dial button that you are programming a second time.

6. Hang up the receiver or press a new speed-dial button.

DETAILED STEPS

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Step 1 Select an available phone line. Lift the handset, press the NewCall soft key, or press a button. Listen for the dial tone. Note that the Newcall soft key must not be disabled for the Cisco IP Phone 7905G and the Cisco IP Phone 7912G.

Step 2 Press the pound key (#).

Step 3 Press the speed-dial button that you want to program. A short beep confirms that you are starting to program this button.

Step 4 Enter the full telephone number to be dialed when the button is pressed. The digits are output to the phone display. When speed-dial numbers are entered on a Cisco IP Phones 7940 and 7940G or Cisco IP Phones 7960 and 7960G, the Backspace soft key (<<) is available to let you correct digits that were typed incorrectly. To remove a speed-dial number without replacing it with a new one, press the pound key (#).

Step 5 Press the speed-dial button that you are programming a second time to indicate that you have finished entering the speed-dial digits and to store the new speed-dial number.

Step 6 Hang up the receiver or press a new speed-dial button, and repeat the process.

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00804ad85d.html#wp2230636

Hope this helps!

Rob

michaelzhq · ‎06-07-2007

Thanks for the reply.

Here I am not talking about the speed-dial button. So I still has the question.

When we use CallManager, users can edit "personal fastdial" in the Personal Directory. I'd like to know if there is the same feature(users can edit speed-dial entries by themselves) when we use CallManager Express.