My client has CCME4 set up for 2 departments. they want all outgoing calls from department B use certain PSTN lines, like FXO 1/0/0, 1/0/1. instead of automatic selection. how to set this up?
You need to configure an outgoing translation-profile on all the phones that need to use certain pstn lines, to replace the digit used for external calls. For example, if zero is normally used, this example will replace with 9 for Dept B. Then, the correct line is selected with the useful trunk group feature.
dial-peer voice 100 pots
dial-peer voice 200 pots
voice translation-profile 9to0
translate called 20
voice translation-rule 20
rule 1 /^0/ /9/
ephone-dn 20 <--- This DN in dept B
translation-profile outgoing 0to9
Let us know if it works, please rate if useful post!