6509-E. SUP720 failure causes a linecard to powerdown

Andrew Morris · ‎06-08-2007

Hi All,

Anyone seen this or experienced this before.

The equipment is a Cisco 6509-E switch running sup-bootdisk:s72033-entservicesk9_wan-mz.122-18.SXF6.bin code.

We have dual SUP720-3B's and 3x WS-X6748-GE-TX linecards.

We had a failure of the standby SUP720 which took down only one of the linecards. Linecard showed status as "PwrDown"

Is this a case of:

1. The SUP720-3B simply failed and requires replacement, as does the linecard it took down with it? OR

2. Is there something else going on here.

The failed SUP720 and linecarad was removed and reseated with no luck.

Here is some output from the logs attached in the txt file. Also output from a "show module"

ariela · ‎06-08-2007

Hi,

first of all, try the last release: 12.2(18)SXF9.

At the same time, I'll investigate your issue.

HTH

Andrea

Andrew Morris · ‎06-08-2007

Hi Andrea,

Trying to avoid a code upgrade for now until I know for certain that it is not some other identifiable problem that has been experienced by other forum members at some time.

Regards

Andrew Morris

kurtdeneef · ‎07-04-2008

I have the same but with a GE-45AF linecard

s1-21141# show module

Mod Ports Card Type Model

Serial No.

--- ----- -------------------------------------- ------------------

-----------

1 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF

SAL1136ZPZ3

2 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF

SAL11370791

3 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF

SAL11370772

5 3 Supervisor Engine 32 10GE (Active) WS-SUP32-10GE-3B

SAL11370488

Mod MAC addresses Hw Fw Sw

Status

--- ---------------------------------- ------ ------------ ------------

-------

1 001d.4566.9400 to 001d.4566.942f 2.3 8.4(1) 8.5(0.46)RFW

Ok

2 001d.456e.4a30 to 001d.456e.4a5f 2.3 8.4(1) 8.5(0.46)RFW

Ok

3 001d.456e.44f0 to 001d.456e.451f 2.3 Unknown Unknown

PwrDown

5 001c.5834.532a to 001c.5834.532f 1.5 12.2(18r)SX2 12.2(18)SXF1

Ok

Mod Sub-Module Model Serial Hw

Status

---- --------------------------- ------------------ ----------- -------

-------

1 IEEE Voice Daughter Card WS-F6K-48-AF SAL1137044C 2.3

Ok

2 IEEE Voice Daughter Card WS-F6K-48-AF SAL11370452 2.3

Ok

3 IEEE Voice Daughter Card WS-F6K-48-AF SAL1136ZVST 2.3

PwrDown

5 Policy Feature Card 3 WS-F6K-PFC3B SAL1136ZLLQ 2.3

Ok

5 Cat6k MSFC 2A daughterboard WS-F6K-MSFC2A SAL113703Z3 4.0