Change directory number on 7960

Unanswered Question
Jun 8th, 2007

Hi there,

I need to edit the directory number of a 7960 phone to 0009 but can't even get to the page that allows the change. Please help!!!

Thanks...

Lisa

I have this problem too.
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rob.huffman Fri, 06/08/2007 - 04:37

Hi Lisa,

From ccmadmin;

Updating a Directory Number

Follow these instructions to update a directory number that is assigned to a specific phone.

Procedure

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Step 1 Choose Device > Phone.

The Find and List Phones window displays.

Step 2 Enter search criteria to locate a specific phone.

A list of phones that match the search criteria displays.

Step 3 Click the name of the phone to update.

The Phone Configuration window displays.

Step 4 From the Directory Numbers list, click the line that you want to update.(Probably Line 1)

The Directory Number Configuration window displays.

Step 5 Update the appropriate settings (Directory Number in this case to 0009)

Step 6 Click Update.

Step 7 The change gets automatically applied to the phone after you click OK; however you can click Reset Devices. For more information, see the "Resetting a Phone" section.

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Note: Devices restart as soon as possible. During this process, Cisco CallManager may drop calls on gateways.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed74c.html#wp1019899

Hope this helps!

Rob

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