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Forwarding Call Based on Caller ID

shikamarunara
Level 4
Level 4

Hello,

I would like to have calls forwarded by a specific external number forwarded directly to an internal extension. Normally all inbound calls go directly to an Auto Attendant, but in this case an automated system needs to call an internal number directly. Any help would be appreciated.

Thanks,

-Shikamaru

4 Replies 4

paolo bevilacqua
Hall of Fame
Hall of Fame

Do you use CCME or CCM? If CCM, do you use H.323 or MGCP ?

CCM 4.1 with MGCP

-Shikamaru

Sorry, in this case I must leave the answer to others more proficient on the matter, good luck.

You may want to repost in "IP Telephony" forum, this one is dedicated to video.

If you use H.323 on the gateway, you can use answer-address in your dial-peer.

Good luck,

CJ

Cisco Systems

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