- Silver, 250 points or more
We have a customer with multiple stores and they use wireless handhelds. They used to have single VLAN and Single SSIDs and everything was working fine.
I have created multiple VLANs with Multiple SSIDs. Everything was working fine however, the old wireless handhelds with aironet 350 Wireless card stopped associating with the access points. I have done some troubleshooting and found that once you configure multiple SSIDs and VLANs these handhelds stop associating correctly with the access points.
The newer handhelds(Same model) have different wireless cards 802.11g and they associated and authenticate correctly.
Both old and newly manufactured handhelds have:
Same windows CE 5.0 version
Same Wireless Client which is Funcky Odessy Client
and latest drivers.
I have done some debugging and found that the old wireless handhelds with aironet 350 802.11b cards are failing to associate due to the below output:
?Jun 7 18:31:17.352: dot11_mgr_sm_run_machine: Executing Action(GTK_MSG2_WAIT,TIMEOUT) for 000f.f84f.161e
Jun 7 18:31:17.353: dot11_mgr_sm_handshake_fail: Handshake failure for 000f.f84f.161e
Jun 7 19:31:17.353 UTC: %DOT11-7-AUTH_FAILED: Station 000f.f84f.161e Authentication failed?
I have done a lot of researches on Cisco Website but didn't find any explanation for the above error message.
I appreciate if somebody can help,