Cisco 3550 Error. Please help.

Unanswered Question
Jun 11th, 2007
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I am getting the following error and need some help.

Initializing flashfs...

flashfs[1]: 11 files, 3 directories

flashfs[1]: 0 orphaned files, 0 orphaned directories

flashfs[1]: Total bytes: 15998976

flashfs[1]: Bytes used: 6827520

flashfs[1]: Bytes available: 9171456

flashfs[1]: flashfs fsck took 8 seconds.

flashfs[1]: Initialization complete.

...done Initializing flashfs.

POST: CPU Buffer Tests : Begin

POST: CPU Buffer Tests : End, Status Passed

POST: CPU Interface Tests : Begin

POST: CPU Interface Tests : End, Status Passed

POST: Switch Core Tests : Begin

Error with Switch Core BIST test.Returns: Test Complete Low : 0x00000011, Test Complete High : 0x000000FF

Test Phase

POST: Switch Core Tests : End, Status Failed


%Software-forced reload

00:00:12 UTC Mon Mar 1 1993: Unexpected exception to CPUvector 700, PC = 4868C8

-Traceback= 4868C8 486800 A5FCE0 47E648 4855A8 A8A3B0 A8A6E4 4BB154 48C7FC A4D474 A4D50C 6D5438 6D5694 488670 47FCA4

Writing crashinfo to flash:/crashinfo_ext/crashinfo_ext_9write1 27517 bytes to CRASHINFO=flash:/crashinfo/crashinfo_19930301-000012 gets 16540

I have tried to do an xmodem and copy a different version of the ios and get teh same thing. Is this something I can fix or is it a hardware issue? The switch was working for about a week before it was down and this is what happened after a reboot of it. I am thinking it is hardware but was hoping someone could help me fix it.


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oj88 Mon, 06/11/2007 - 03:40
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Looks like it's a hardware failure.

mohammedmahmoud Mon, 06/11/2007 - 03:42
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The POST failed, thus this is a physical problem, accordingly can you confirm which port turns amber according to this document:

HTH, please do rate all helpful replies,

Mohammed Mahmoud.

modragon Mon, 06/11/2007 - 04:04
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It is acutally the last 3 LEDs of the 48 port switch that light up when the switch has failed. I beleive they are a greenish yellow color. Hope this helps.

Thanks for the replys

modragon Mon, 06/11/2007 - 05:52
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Does anyone know if this is fixable or is the switch a total loss? Any ideas on how much it would cost to repair , if possable?


modragon Mon, 06/11/2007 - 07:37
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unfortunitly I am not able to open a tac case with cisco. This was bought for me to study for my ccna and ccnp certification track. Any ideas as to what to do now?????

Thanks for the help

modragon Wed, 06/13/2007 - 04:43
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Is there a way to buy support for this so I can open a tac case and get this replaced? I bought this on ebay to study and now I am down and out. Any ideas of how much it cost for the support?



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