CISCO CCM 5.1.2 & CUPS Server

Unanswered Question
Jun 11th, 2007

The connection between CCM & CUPS is working. The troubleshoouting tool from the CUPs did not show any failure.

But i cant see the status from the telephone on the presence client. I can only see the status if the user i logged on or the user has not used his computer for some time.

If i pick up the phone, the window in the CUPC opens but i cant se the status in the CUPC.

I can dial from the CUPC, this also works fine.

I can add other users to my profile, but i cant see their phone status on my CUPC.

I have this problem too.
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wesleyv Wed, 07/04/2007 - 01:18

Hi, anyone have feedback on this issue? I'm running into the exact same thing?

Any suggestions would also be appreciated

twiesboeck Wed, 07/04/2007 - 01:22

There are no changes it is still the same problem on my system

Regards Thomas

jconi Wed, 07/04/2007 - 12:01


You need to enter something (cisco for example) in the "Associated PC Digest Credentials" parameter of the End User CCM configuration.

Strange but it worked for me.



wesleyv Wed, 07/04/2007 - 23:25

I also just saw that, thanks for the response - weird, I used 12345 and the whole thing just came to life. Is there any documentation on the "why" question?

jchorlton Wed, 09/12/2007 - 12:43

I think I have the same problem.

Do you just have to enter something on the End User logged into the Communicator or is it every user?



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