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CME 4.1 - Transfer calls to outside numbers

abartolomeu
Level 1
Level 1

When receiving a call on an IP phone it is not possible to tranfer it to an outside number, only to inside numbers. What should I do to fix this?

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

As I was telling you in the other thread, check what you have as "transfer-pattern" under "telephony-service". You can have multiple patterns, if you want transfer to external, must include the digit you dial for external access.

Hope this helps, please rate post if it does!

Thanks for your help. It was it.

Glad to know it worked. Would you consider rating useful posts using the scrollbox below?

Good luck!

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