06-12-2007 06:54 AM
Hello all,
I try to retrieve our devices' images with RWAN 1.3 RME Software Management application and I get the next error:
"Error Info Code: 4159.
Device Error: The copy to/from flash operation failed.
Probable Cause: Flash copy failed with return code of copyInvalidServerAddress. Recommended Action: Retry the operation. If the problem persists, contact your technical support representative for assistance."
swim_debug.log says:
"NFlashIOS.pm 1145 {6/6/2007 12:28:11}: Flash Operation failed : copyInvalidServerAddress"
Solved! Go to Solution.
06-13-2007 12:15 PM
I thought the debug you showed was from a manual attempt (hence I assumed the IP address was good). You are hitting CSCsa01598 which is fixed in RME 3.5 IDU 7.0. The workaround is to add the device to RME by IP address. Modifying Perl code yourself is not a supported solution.
06-12-2007 07:25 AM
This error could be a bug in the device, or an issue with the data RME is sending for the server address. To troubleshoot this, it's best to get a sniffer trace of all SNMP traffic to the device when running your SWIM job. A show ver from the device in question will also be useful.
06-13-2007 01:27 AM
06-13-2007 07:27 AM
It looks like you have a firewall on your network that is blocking UDP port 69. You need to talk to your network security team to see if that can be lifted.
06-13-2007 12:10 PM
There's no firewall between network devices and ciscoworks server.
I found that swim_debug.log said that
252 {6/13/2007 18:57:38}: Outgoing Interface detected as 127.0.0.1
which is produced by /opt/CSCOpx/cgi-bin/swim/swd/TftpSvc.pm line:
DebugUtil::trace_msg("Outgoing Interface detected as $localaddr\n");
which is in if statement:
#change made to accomodate multihomed hosts
if(defined($device_name))
I changed the above statement to
if(!defined($device_name)) and everything worked fine.
I'll try to find out what is missing.
06-13-2007 12:15 PM
I thought the debug you showed was from a manual attempt (hence I assumed the IP address was good). You are hitting CSCsa01598 which is fixed in RME 3.5 IDU 7.0. The workaround is to add the device to RME by IP address. Modifying Perl code yourself is not a supported solution.
06-13-2007 01:23 PM
Modifying perl code is not what I wanted to do. I wanted to install IDU 13.0 and I thought I did it, but obviously I didn't.
Thank you very much.
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