7970 brick

Answered Question
Jun 13th, 2007
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My 7970 seems to be stuck at "erasing network settings" am I going to brick it by resetting it? It's been on this screen for about 5 minutes now

Correct Answer by paolo bevilacqua about 9 years 10 months ago

Hi,


Is not so easy to brick a cisco phone actually.

If when you turn it back on, doesn't go live, try the reset procedure: power off, press and hold # while powering on, wait for the leds to flash in sequence, release #, press 123456789*0#. The phone will reset and request term70.default.load from TFTP server, you must have this file plus all the individual firmware components available via TFTP.


Hope this helps, please rate post if it does!

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Correct Answer
paolo bevilacqua Wed, 06/13/2007 - 17:03
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Hi,


Is not so easy to brick a cisco phone actually.

If when you turn it back on, doesn't go live, try the reset procedure: power off, press and hold # while powering on, wait for the leds to flash in sequence, release #, press 123456789*0#. The phone will reset and request term70.default.load from TFTP server, you must have this file plus all the individual firmware components available via TFTP.


Hope this helps, please rate post if it does!

donjohnson911 Fri, 06/15/2007 - 15:44
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How about if it gets turned off while doing factory default reset? I started a factory default reset using the method you just outlined and now it seems to not be able to get the file (though it is there) from the tftp server. As it has been going through the sequence of blinking lights (after doing a sequence all green, then yellow, then red.. now just does green over and over) and nothing is happening.


I am not using a cisco router or TFTP server with this setup, how can I set it to point to a specific IP of a tftp server? Seems nothing is displayed on screen and when I hit settings nothing happens.

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