display name for a specific called number

Unanswered Question
Jun 13th, 2007
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Dear pro,


I use the CME 4.0(2) and i need to display the name of a specific called number; for example : if i call an ip phone from my GSM i need to see my name on the ip phone.


So how can i do that.


Thank you in advance

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paolo bevilacqua Wed, 06/13/2007 - 19:00
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Hello,


Where are you located ? In some countries, the name will be passed via IE in ISDN setup message.

josequiros Thu, 06/14/2007 - 08:50
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hello,


The client located in Morocco. in fact, we need to enter for example a name and the number on database for ccm and when that number called our gateway we been see her name.


i hope i was clair

paolo bevilacqua Thu, 06/14/2007 - 09:06
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Hello,


if telco can provide caller-id service, you can associate numbers to names and you will see it together with the calling number on the phone screen:


telephony-service

directory entry 10 5551234 name Happy Customer


Hope this helps, please rate post if it does!

josequiros Fri, 06/15/2007 - 03:33
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Hi,


I did what u said but it doesn't worked.


:(


thankx

paolo bevilacqua Fri, 06/15/2007 - 06:36
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Does the caller-id works ? Can you see the calling number on phone ?


If no, please check caller-id configuration and service from telco.


If yes, I've tested this with CME 4.1 - IOS 12.4(11)XJ3 with ISDN and works fine, so you may want to upgrade.


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