I'd like to use DA for our AA. Currently it is the standard greeting. Now it should be like this;
"thank you for calling. if you know the extension you wish to contact, please enter now, or press 1 for finance, press 2 for legal, press 3 for administration, press 4 for transportation, or press 0 to speak to the operator".
I understand something has to be done the the aa.aef script, but I have difficulty of understanding it, let alone modifying it.