What hardware for UCCX-45-ENHANCED?

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Jun 15th, 2007
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Can I configure:

UCCX-45-ENHANCED NEW Cisco Unified Contact Center Express(UCCX) 4.5 ENHANCED


on HP DL320-G5 server?

And what OS I should have?


If not, what are the hardware requirements for UCCX-45-ENHANCED?


Tnx

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lpezj Sat, 06/16/2007 - 07:53
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Hi,


You can use an HP-DL320-G5 Server. This server matches an MCS-7825. You can use OS 2000 4.4a, for example.


In order to dimension your call center for IPCC Express 4.5, you can check this link (Page 73):


http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd804273a4.pdf


To know all the compatibility HW and SW for IPCC Express 4.5, and al the IPCCX versions, ckeck this document (for IPCCX 4.5 from page 84):


http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/crscomtx.pdf


Hope this helps,


Juan Luis

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