I have just moved from CCME to CCM. In CCME to make calls from outlook all I did was install the tapi driver and enter the username, password and the address of the CCME box.
I have installed the new tsp driver for call manager and entered all the information (I have left the use secure connection unticked) but I can not get outlook to see the line.
Is there some configuration needed on the call manager server?
I must have missed something 'cause this bit ain't rocket science.
Thanks in advance
In CM5.1 you also have a new step. As well as associating the phone to the user, you must also add the user to the 'Standard CTI Enabled' user group under in CCMAdmin.
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