- Gold, 750 points or more
Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to discuss with Cisco expert John Tiso about troubleshooting IPCC Express. John is a senior engineer in the Cisco Technical Assistance center (TAC). He is currently the speaker for the Cisco Networkers troubleshooting IPCC Express seminar and the Contact Center troubleshooting seminar at the CIPTUG conference. John is a published author and serves as a technical editor for Cisco Press. He is also CCIE certified #5162. Mr. Tiso is currently enrolled in graduate studies at Harvard University.
Remember to use the rating system to let John know if you have received an adequate response.
John might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through June 29, 2007. Visit this forum often to view responses to your questions and the questions of other community members.