MeetingPlace and CM MOH

jfletcher · ‎06-15-2007

Is there a way to suppress music on hold from Call Manager when the caller is MeetingPlace? I know you can mute the audio in MeetingPlace, but I?m looking for the music on hold feature to be turned off for calls that are in MeetingPlace.

Rob Huffman · ‎06-15-2007

Hi John,

Have you tried the methods listed in this doc;

Change MeetingPlace Hold Music and "Welcome to MeetingPlace" Prompt and Jingle

From this doc;

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_tech_note09186a00802c9901.shtml

There is also a Parameter in Callmanager settings to suppress MOH in conference call setups.

Hope this helps!

Rob

jfletcher · ‎06-17-2007

Thanks for the reply Rob!

I'm not trying to remove or change the music in MP. I had a situation the other day where we had 5 callers in a MP conference and one of the users placed themselves on hold. The CM for that user provided MOH to the MP conference. We have MOH suppressed for conferences in CM, but that only works with CM conference bridges.