06-16-2007 07:33 PM - edited 03-17-2019 09:04 PM
We have a mixed environment with a CCM 5 and an old PBX (ericsson BP250) with a qsig connection.
When a videocall between Cisco Phones is forwarded on an Ericsson phone, it is forced to be an audiocall (qsig doesn't support video calls)
If it's forwarded again on a Cisco phone, how can I force the video connection?
Thanks
06-21-2007 09:12 AM
Audio failure-The call disconnects only if the audio connection fails. The call continues if the video connection fails and the audio connection remains. This is the default setting.
Audio or video failure. The call disconnects if either the audio or video connection fails
06-22-2007 08:53 PM
Are you stating that a video call gets transferred to the PBX and then back to CCM? Of course the video goes away, you transferred the call through an analog only PBX integration.
Even with Q.SIG path replacement working correctly, this may not work, but is worth a try. Be sure that path replacement for tromboned call routing is enabled on the PBX and in CCM (global settings, route patterns, translation patterns, partitions, CSSs)...
Are the video endpoints SCCP (skinny, i.e. Cisco, Tandberg, Sony) or H323?
What partition are the phones and PBX trunks in?
What CSS are the phone extensions in?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide