06-17-2007 07:37 PM
what will cause the message?Is it the wrong username and password ?
06-17-2007 08:02 PM
Hi. It's not likely that it's a username/password problem. Can you post the full error here? It should look something like:
java.lang.NullPointerException
at cerent.cms.ui.EntityCellRenderer.getFormattedPortNumberFor(EntityCellRenderer.java:459)
at cerent.cms.ui.EntityCellRenderer.getPortString(EntityCellRenderer.java:288)
at cerent.cms.ui.shelf.OCNPortGraphic.getPortDescription(OCNPortGraphic.java:143)
at cerent.cms.ui.shelf.OCNPortGraphic.getTooltipText(OCNPortGraphic.java:158)
at cerent.cms.ui.shelf.OCNCard.getTooltipText(OCNCard.java:80)
at cerent.cms.ui.shelf.CardPanel.getToolTipText(CardPanel.java:136)
at javax.swing.ToolTipManager.mouseEntered(ToolTipManager.java:395)
at java.awt.AWTEventMulticaster.mouseEntered(AWTEventMulticaster.java:235)
at java.awt.Component.processMouseEvent(Component.java:3719)
at java.awt.Component.processEvent(Component.java:3539)
at java.awt.Container.processEvent(Container.java:1159)
at java.awt.Component.dispatchEventImpl(Component.java:2588)
at java.awt.Container.dispatchEventImpl(Container.java:1208)
at java.awt.Component.dispatchEvent(Component.java:2492)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:2446)
at java.awt.LightweightDispatcher.trackMouseEnterExit(Container.java:2313)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:2184)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:2120)
at java.awt.Container.dispatchEventImpl(Container.java:1195)
at java.awt.Window.dispatchEventImpl(Window.java:921)
at java.awt.Component.dispatchEvent(Component.java:2492)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:334)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:126)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:88)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:80)
Regards,
-Joe
06-18-2007 07:36 PM
I attached the error message behind my post,Can you see the attachment?
I run the application under JRE1.4.2_04+IE6.0/IE7.0,and the list of files at the path ...\lib\security:
cacerts
java.security
local_policy
US_export_policy
javaws.policy
java.policy
and the content in "java.policy" is :
// Standard extensions get all permissions by default
grant codeBase "file:${java.home}/lib/ext/*" {
permission java.security.AllPermission;
};
// default permissions granted to all domains
grant {
// Allows any thread to stop itself using the java.lang.Thread.stop()
// method that takes no argument.
// Note that this permission is granted by default only to remain
// backwards compatible.
// It is strongly recommended that you either remove this permission
// from this policy file or further restrict it to code sources
// that you specify, because Thread.stop() is potentially unsafe.
// See "http://java.sun.com/notes" for more information.
permission java.lang.RuntimePermission "stopThread";
// allows anyone to listen on un-privileged ports
permission java.net.SocketPermission "localhost:1024-", "listen";
// "standard" properies that can be read by anyone
permission java.util.PropertyPermission "java.version", "read";
permission java.util.PropertyPermission "java.vendor", "read";
permission java.util.PropertyPermission "java.vendor.url", "read";
permission java.util.PropertyPermission "java.class.version", "read";
permission java.util.PropertyPermission "os.name", "read";
permission java.util.PropertyPermission "os.version", "read";
permission java.util.PropertyPermission "os.arch", "read";
permission java.util.PropertyPermission "file.separator", "read";
permission java.util.PropertyPermission "path.separator", "read";
permission java.util.PropertyPermission "line.separator", "read";
permission java.util.PropertyPermission "java.specification.version", "read";
permission java.util.PropertyPermission "java.specification.vendor", "read";
permission java.util.PropertyPermission "java.specification.name", "read";
permission java.util.PropertyPermission "java.vm.specification.version", "read";
permission java.util.PropertyPermission "java.vm.specification.vendor", "read";
permission java.util.PropertyPermission "java.vm.specification.name", "read";
permission java.util.PropertyPermission "java.vm.version", "read";
permission java.util.PropertyPermission "java.vm.vendor", "read";
permission java.util.PropertyPermission "java.vm.name", "read";
};
grant codeBase "http://*/fs/LAUNCHER.jar"
{permission java.security.AllPermission;};
"javaws.policy":
// @(#)javaws.policy 1.7 00/09/18
grant codeBase "file:${jnlpx.home}/javaws.jar" {
permission java.security.AllPermission;
};
06-18-2007 08:45 PM
Hi.
Yes, I'm able to see the attachment, thanks.
Every time I've seen this error, it has been a jre compatibility issue with the version of CTC that is running. Can you please tell me what version of CTC you are running, and on what platform (Win2k, WinXP, etc.)?
Thanks,
-Joe
06-18-2007 09:46 PM
Sorry I don't known the version of CTC,I run the JRE on winXP,and I failed to connect the ONS by ftp . should I use a lower version of JRE to have a try?
06-19-2007 04:23 PM
Hi, CTC is the software that runs on TCC cards, main ONS software. The versions numbering will be something like ONS software 4.1-6.0, etc. If you can tell me what version you have, I can tell you what version of java you need. Without that, it would be a lot of guessing.
Regards,
-Joe
06-19-2007 05:55 PM
thanks,jreekers,
It Should be 3.0 or 4.1.
:)
06-19-2007 08:16 PM
Ok, that helps some.
Try JRE 1.3.1
-Joe
01-06-2008 04:53 PM
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