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Can not find DSBrowser utility on CTI Manager Server???

somboonp
Level 1
Level 1

Hi

I can't not find DSBrowser utility in CTI Manager Server under the following path c:\Program Files\cisco\desktop_config\util

Need help !!!

Thank you.

1 Reply 1

drolemc
Level 6
Level 6

Check how the Desktop Supervisor islicensed in Start Programs->Cisco->License Update Utility. If you don't have any Enhanced Supervisor licenses, it could be the cause.

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